What People Say

We very much appreciate all the work you and your team did for us throughout the move, we couldn’t have asked for anything more!

You were really accommodating throughout the day and absolutely nothing we asked was too much.

Needless to say we will be recommending you where possible.


Aura North East

Just a quick note to say thank you to you and the team for an excellent service provided. The work has been carried out in a professional manner with no concerns raised by the tenants, and on time. I would not hesitate to use the company again and do recommend your services to other NHS services providers.



Just want to thank you and your team for the excellent support I have received throughout the whole redecoration program. As the IT Facilities manager for the major occupier, I had great reservations as to the success of the project but due to your reliable communications, good planning and willingness to help whenever possible we have successfully completed the redecorations for all of our rooms with minimum disruptions.


IT Support & Facilities Manager

Braines were brilliant, very helpful and provided an excellent service – I can truly recommend them.



From the start of the move to the completion last week, there has been excellent dialogue throughout. This allowed me to plan the moves with confidence and accuracy. Your lorries arrived each week, on time and with all of the equipment necessary to carry out the moves. Crates and box trolleys were delivered ahead of each move in sufficient quantity and on time allowing the staff time to pack up and allowing me to prepare fully for each of the weekly moves.

Moving over 500 staff and all of their personal storage is no easy task however this has been completed successfully without any loss of equipment or personal possessions.

From my personal perspective, this could have been a stressful move but thanks to the professional manner in which your company has undertaken this work I would have no hesitations in recommending your company to others.

The Pension Service

Staff were so helpful, friendly and efficient. They were well managed and helped us move as smoothly as possible.



I would just like to express our very, very grateful thanks to you and your team for the excellent job you all carried out. Your team are second to none and their sense of humour was appreciated. Their willingness to help whoever they could was great.


North East Autism

I would like to comment on how well the removal of staff, not least because of the excellent planning and organisation.

The regular contact and meticulous planning enabled effective planning of each phase.

For each phase of the programme, L&L Braines displayed patience, flexibility and cooperation and ensured there was minimal disruption to work schedules.


Job Centre Plus

Just a quick not to thank you so much for helping with our move. I can’t thank you and the team enough for the tremendous assistance you gave us – the delivery of extra crates were a God send.

The very next day we were able to work effectively; the seamless move would not have been possible without the Braines team. You are reliable, professional and conscientious and I cannot recommend you highly enough.